frequently asked questions

WHAT IS OZ COMIC-CON?

Oz Comic-Con is the ultimate destination for pop culture fans in Australia.  Held five times throughout the year, each Oz Comic-Con boasts a show floor packed with exhibitors, the hottest celebrities, cosplay competitions, anime screenings, family fun, one-of-a-kind panel events and more! 

WHAT ARE THE HOURS?

9:00AM – 6:00PM each day

WHERE AND WHEN IS OZ COMIC-CON?

Oz Comic-Con is in 3 cities across Australia. 

*Please note, dates are subject to change based on venue availability.

WHAT’S THE BEST DAY TO ATTEND OZ COMIC-CON?

Both days of the show are equally awesome, it’s hard to choose just one! Thankfully, there’s a weekend pass so you can come both days!

HOW DO I BUY TICKETS?

Tickets go on sale about 2-3 months out from each event. We suggest you buy tickets online before the show as ticket prices increase on site. Also, onsite ticket sales do not begin until 10:00AM each show day.

CAN I BUY TICKETS AT THE DOOR?

We can’t guarantee tickets will be available at the door. If Oz Comic-Con tickets sell out before the event, no tickets will be available at the door. To ensure you don’t miss out, pre-purchase your tickets today! If tickets are available at the door, ticket sales will not begin until 10:00AM each show day.

WHAT ABOUT KIDS? DO THEY NEED TICKETS?

All attendees 4 years old and up need a ticket to enter Oz Comic-Con. Children under 4 will be admitted for free all weekend and no ticket is required. Child tickets are for those children ages 4-12 and advanced registration is recommended. Please note, 1 paying adult ticket guarantees 1 free child ticket (ages 4-12) entry. Additional child tickets may be purchased online at ozcomiccon.showclix.com. Please note, Oz Comic-Con recommends all children under 18 attend with an adult and all children under 13 must have an adult with them at the show.

DOES OZ COMIC-CON ACCEPT COMPANION CARDS?

Yes Oz Comic-Con accepts companion cards. Your companion card will grant you with a comparable general admission ticket. Simply visit any ticket desk on the day you would like to attend Oz Comic-Con with your Companion Card to be provided with your comparable general admission ticket.

WHAT’S THE REFUND POLICY?

Tickets to Oz Comic-Con are non-refundable. Change of advertised guests due to work commitments or other circumstances does not qualify for ticket refunds. Every effort will be made to replace the guest.

WHAT DO I DO IF I FIND/LOSE SOMETHING?

Please bring all found items to the information booth.

WHAT IF I GET HURT?

If you’re hurt, reach out to the nearest Oz Comic-Con staff, crew or nearby security and we will assist you in getting you the help you need.

WHAT IF I’M HARASSED?

Oz Comic-Con has a ZERO TOLERANCE POLICY for harassment of any kind. See our full Harassment Policy here.

WHAT ABOUT MY COSPLAY PROPS?

Head to our Cosplay Prop Policy page to read what is allowed and what is not. Failure to follow this policy may result in your removal from the convention without refund.

CAN YOU WATCH MY KIDS WHILE I EXPLORE?

Sorry. Oz Comic-Con does not provide child care services.

WHAT SHOULD I DO IF MY CHILD, FRIENDS, FAMILY OR I GET SEPARATED?

Find the nearest Oz Comic-Con staff member or security guard and we will help you locate your missing party. We suggest that when you arrive at Oz Comic-Con you and your party pick a location to meet in case anyone does get lost.

CAN YOU PAGE SOMEONE FOR ME?

We can’t page someone for you. Arrange a time and a place to meet up if you get lost before you enjoy the show, or we suggest using those cool mobile phone things.

CAN I BRING MY PET?

If you have pets, please leave them at home. Our convention centres do not allow animals – except for service animals – into the buildings.

WHEN WILL X BE ANNOUNCED?

Most content is unleashed in the weeks leading up to the show itself, though we will be revealing details earlier than that via our website and social channels.

I ONLY HAVE A GENERAL ADMISSION TICKET/DAY PASS. CAN I STILL MEET A GUEST?

You’ll need a token to get a photograph or autograph from our celebrity guests. All tokens will be available to purchase online at least 2 weeks before the event until quantities are sold out. Please sign up to our newsletter (at the bottom of page) or follow us on Facebook to receive updates. If this is something you do not wish to miss out on we recommend purchasing your entry ticket online prior to arriving at the event for faster entry and upon entry going straight to the token booth line.

WHAT CAN I EXPECT FROM A CELEBRITY MEET-AND-GREET?

An evening function is your chance to mingle and chat to the guests in a relaxed, intimate setting. This style of function is usually used when there are a smaller number of attendees. Guests are encouraged to speak to as many attendees as possible and are generally escorted by a staff member to ensure this occurs.

I BOUGHT A PLATINUM OR DINNER TICKET. WHEN WILL YOU SEND ME THE INFORMATION REGARDING THE SPECIAL EVENTS?

This information is emailed to the appropriate ticket holders ONE WEEK prior to the event to avoid gate crashers. Please remember that the details for the Platinum and Dinner functions are for the ticket holders only. The details are not to be posted on the internet or shared with other people.

WHAT WILL I HAVE TO PAY FOR AT THE SHOW?

Your ticket covers your entry into the show and if you have a premium ticket any special inclusions stated in the buying process. At any event in the country you will pay for guest autographs and photograph opportunities. Visit the individual guest bios to see the cost for autograph and photographs from each guest.

I CAN’T COME TO OZ COMIC-CON, CAN I STILL GET AN AUTOGRAPH?

Oh no! We’re bummed you can’t join us. We have absentee packs available for purchase in the week prior to each event. The absentee packs include, but do not guarantee, a personalised autograph from the selected guests. Absentee packs will be available at shop.ozcomiccon.com closer to each event.

CAN I USE MY OWN CAMERA AT THE EVENT?

There are some restrictions on photographs. Cameras are not to be taken to any of the special evening functions. You are welcome to bring your camera on each show day as we allow photos for the first few minutes of each Q and A session. Once the MC requests that you put your camera away, you must adhere to this request as it is strictly monitored by the Oz Comic-Con staff. It is prohibited to take photographs during the professional photographs and the autograph sessions.

WILL I BE ON CAMERA IF I ATTEND?

We attract local, national and international press to each Oz Comic-Con event. In purchasing your ticket and in consideration for being admitted to the event, the holder consents to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity. Holder also hereby: (1) releases Reed Exhibitions from any liability for loss or damage to persons or property, infringement of any right or any other claim or course of action of any kind; (2) authorizes and permits Reed Exhibitions and its designees which include but are not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter know for all purposes worldwide in perpetuity; and (3) agrees to comply with all rules and regulations of the event. Holder agrees not to make any recordings of any kind at designated activities without the express written permission of Reed Exhibitions. We reserve the right to deny entry or remove from the event facilities any person who in our sole and absolute discretion is behaving or threatening to behave in a manner which we reasonably consider to be disruptive of the event.

THIS IS MY FIRST OZ COMIC-CON, WHAT CAN I EXPECT?

Oz Comic-Con will have something for everybody. The main areas we feature at the event are various forms of gaming, comics, movie and television, animation and anime, cosplay and costuming!

At the show you will have the chance to listen to your favourite actors answer questions on stage and a photograph and/or autograph from them. You will be able to browse through all of our fantastic retailers or participate in one of our speciality workshops; even get a sketch from one of our featured comic book artists!

IS THERE A CLOAK ROOM?

Yes! We have a cloaking room located in the information booth at each event. There is a separate cloak room for Platinum Ticket holders in the Platinum Lounge.

CAN I BRING A SUITCASE TO THE SHOW?

No. Carts, luggage on wheels, and empty strollers will NOT be allowed during show hours. Exhibitors needing such items for legitimate business purposes will be allowed access at the opening and closing of business each day. This is a safety issue and no exceptions will be made.

WHO RUNS OZ COMIC-CON?

Oz Comic-Con is a part of ReedPOP, the largest producer of pop culture events in the world. ReedPOP owns and operates shows like New York Comic-Con, C2E2: The Chicago Comic & Entertainment Expo, Emerald City Comic Con and many more!

Official Partners Of Oz Comic-Con